Before purchasing Custodial Solutions I had information in many different places

May 9, 2008

When we first purchased Custodial Solutions I hoped that it was user friendly and delivered what was promised during the sales presentation. We are more than pleased with the program.

I have more information at my disposal.  Before purchasing Custodial Solutions I had information in many different places so just trying to gather the information and compile it was difficult.  Now a lot of the information that I need is in Custodial Solutions, and it’s easy to get to. It’s helped me to stay a lot more organized.

Frontline staff and supervisors have been impacted. Our supervisors all have PDAs and can tailor inspections to include areas from all employees.  When they sit down with employees they can discuss whether they are doing well or need to improve things based on historical performance: 2 weeks, 3 months.  Supervisors also get feedback from employees about things that need to be addressed and things that are being done well.

It’s also been helpful from an operational stand point for campus services as a whole. In our organization as a whole we have a program that keeps track of all our properties campus wide.  It is generic the way it talks about a space, like there’s a classroom. We used Custodial Solutions to go in and update the information about what’s actually in the space: carpet, tile, number of faucets, etc.  It’s been helpful to our system as a whole to communicate back and give a little bit more detail.

Overall I’m pretty happy with the program, my bosses are happy with the information in Breeze, my staff is happy with Breeze.

Herman Howard
Assistant Director, Building and Residential Services
Emory University